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It's 2010, You Really Need to be on Facebook

Written by Fauzia Burke | 20 August 2010

According to eMarketer, Facebook users have reached 350 million worldwide. Together they are creating a community of savvy consumers, connecting with friends, family, co-workers and acquaintances to share advice, information and yes, recommendations.
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Selling to the Competitive User

Written by Landy Chase | 18 August 2010

Nothing is more rewarding for any business than taking an account away from a competitor. Successfully persuading a competitive user to leave their existing vendor for you takes an enormous amount of patience, skill, and strategy. Unfortunately, most business people don't approach the strategic issue of competitive loyalty properly, and they pay for it with limited success in their take-away efforts. 
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Men vs Women Leaders

Written by Laura Lopez | 21 July 2010

A question I encounter frequently is, "Can men relate to 'The Connected and Committed Leader' insights, or are they strictly for women?" While I do work with a lot of women, my insights are not exclusively designed for women. However, I find that the more I work with men, the more my research shows they rate lower on the insights on which women rate high, and vice versa.

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10 Management Tips for Managing Difficult People

By Colleen Kettenhofen

"When managing difficult people, if it isn't written down, it's as if it didn't happen." Many managers and supervisors are promoted to management positions based on their hard skills. Yet few of them have had training in the area of managing people. Especially managing difficult people. In conducting seminars on managing people, one challenge I hear managers and supervisors face nowadays is how to manage a difficult employee. You can't control them, but you can control their environment in the hopes of coaching the employee to better performance.
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Stress and Emotional Intelligence

Written by Kristin Robertson | 19 August 2010

Vincent Van Gogh once said, “Let us not forget that the little emotions are the great captains of our lives and we obey them without realizing it.”  Surely Van Gogh was driven by his emotions to create bold, beautiful paintings. In his personal life, his emotions tormented him, driving him to aberrant behaviors such as cutting off his ear in a fit of pique.

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5 Easy Ways to Build Your Digital Reputation

Written by Fauzia Burke | 04 August 2010

Social media has given us great ways to protect and build our digital reputations. Today we have the ease of searching conversations, the ability to set alerts to help us monitor our names, the constant availability of learning opportunities and more ways to communicate and interact with others. All of these tools, which were not available just a few years ago, now make it possible for us to be proactive in maintaining, building and protecting our good name. Here are five easy ways to do just that:
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The Challenge of Organizational Change

By William Seidman  and Michael McCauley

Organizational development, a planned, organization-wide effort to increase effectiveness and viability, can be a challenge. It is difficult to get large numbers of employees to quickly embrace a new process, policy, value, or structure. However, organizations will always have the need for change. Organizational development is most successful when perceived as bubbling up from the grassroots rather than imposed by management. Grassroots initiatives are far more quickly and easily adopted by employees.
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Daniel Goleman on Leadership

Written by Leonard Kloeber | 14 June 2010

Daniel Goleman's article, Leadership That Gets Results, is one of the best articles from the Harvard Business Review archives. As the noted author of the book, Emotional Intelligence, Goleman combines his expertise in emotional intelligence with research on leadership styles done by the consulting firm, Hay/McBer.

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